The prices you see are, unless otherwise stated, List Net Prices and Uninsured. Shipping will be automatically added to your order based on Sales Value. The shipping costs are shown in the Final Order Screen. If you live in Canada, Alaska, Hawaii or Mexico please contact our office at (954) 965.2480 for shipping charges or email us at firstname.lastname@example.org. Your credit card will be only debited once your order is ready to ship.
2. Price Quotes
Big or small, our sales representatives are ready to provide you with very competitive price quotations. Contact us and let us bid today!
3. Minimum Order Value
There is no minimum order value but please bear in mind that the freight charges can make some orders uneconomical.
4. Delivery Schedule
All of our product is shipped overnight. Due to the expensive nature of shipping perishable food items (we ship overnight on gel pack or dry ice in a temperature controlled padded insulated box).Order by 11:00 am EST for next day delivery. We ship Monday through Thursday. Saturday deliveries possible with an additional FEDEX shipping fee. Please notify us for Saturday deliveries upon check out and we will contact you with shipping fees. We only ship to residential and business addresses (no P.O. Box). Please have someone available to accept delivery. If you're not sure someone will be home to receive your order, may we suggest shipping it to an alternative address. Upon arrival, place product trays in the freezer or refrigerator if you are going to use the same day. Feel free to re-use your insulated shipping box.
Your security is very important to us, orders placed on our www.BigChefonline.com, are encrypted using SSL (Secure Socket Layer) technology with a high-grade encryption key which means that your information can only be decoded by BigChef. All transactions are protected by our Geotrust? Certificate. You can confirm this by clicking on the Geotrust? Seal.
6. 100% Satisfaction Guaranteed
We strive to delight the palate of your guests. If you, for any reason, are not completely satisfied with our purchase, please return the product to us; and we will gladly replace it or refund your money.
7. Return Policy
Return policy: If your shipment is damaged upon arrival please contact us immediately. BigChef is NOT liable for deliveries where the customer is not available to receive the order.
8. Reaching Us
If you need to reach us, please send a mail to email@example.com or call us at (+) 1-954 -965-2480 or fax us at (+)1-954-965-7860.
Note: You must be 18 years or older to register as a member of www.bigchefonline.com
Why do we gather information?
Since our inception, www.bigchefonline.com has consistently provided our customers with quality goods and excellent customer service. We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you and your gift and message recipients of special offers and discounts.
What information do we gather?
Through our Web Site and emails, including when you place an order, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), products purchased. Information you enter is collected even if you cancel or do not complete an order. Also, if you register as a member, we request your name, address, phone number, email address, title (gender), birth date, and other information set forth on the Member Registration Page.
How we use "cookies"
How we use the information we collect about you.
We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from COMPANY only. You will be able to securely unsubscribe to these informative at any time.
www.bigchefonline.com wants you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site.
Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator. We use Geotrust? to secure our transactions.
Your Consent and Changes to this Policy